How does Online Shopping work? Follow

Shopping with our Premium partners

1. Search or scroll through our list of retailers

We have decided to reinstate the list of retailers, ordered alphabetically, with this new update. This will be accompanied by a search bar at the top of the screen.

When you enter the online shopping tab, you will see the list of retailers plus the search bar at the top. You can start your shopping by searching for a particular offer, category or shop in the main menu of the online shopping tab of the app. You are also able to scroll through our extensive list if you want to compare different offers to find the most suitable one for your shopping needs!

2. Select the shop of your choice

Your search results will present you with a premium offer from your selected shop or a similar offer from one of our other partners. If your preferred retailer does not show up at all, you can still earn 0.1% of the total of your purchase for sharing your shopping receipts by sharing your purchase confirmations for shopping online with non-partner retailers. Please click here to find out how to earn 0.1% on non-partner transactions.

3. Click the offer link to proceed with your shopping

Click on your selected offer to start your shopping. Make sure to click the offer and initiate your shopping trip via the app. Otherwise, we won't be able to track your purchase and make sure the retailer pays out the commission fee that is the basis of your Premium Rewards. 

You can continue your shopping right away by clicking on the button marked GET THIS OFFER NOW. 

Or you can save this offer in the app and come back to it later on your mobile device or your desktop computer by clicking on the button marked SHOP ON DESKTOP.

4. Check out with the same link

Please make sure you complete your purchase with partner retailers via the link generated within the ZIPZERO app. Please ensure you have completed every purchase step using this dedicated link. If you complete your purchase using a link from another reward platform or affiliate site, we will not receive the commission from the retailer (this commission makes up the basis of your Reward Units, so without this commission, your reward cannot be paid out). 

Once you have saved and sent yourself the offer link via message or email, you can come back to it at any time within the next 7 days.

5. Forward the purchase confirmation or receipt from the retailer to your dedicated ZIPZERO email address. 

This is the final step to make sure your Reward Units are added to your ZIPZERO wallet. 

Once you have completed and paid for your purchase, forward your official purchase confirmation via the dedicated email address generated for you within the app.

To send your confirmation, click the ‘ADD RECEIPT’ button in the ‘Wallet’ tab in the app. Once you have clicked this, you will find your dedicated ZIPZERO email address above a yellow ‘SEND CONFIRMATION’ button. Clicking here will give you the option to be taken to your mailing app. Please note, your dedicated ZIPZERO email address will have automatically been copied so you will not need to do this manually! Find the online shopping purchase in your inbox, click ‘forward’, then paste your dedicated ZIPZERO email address in the recipient address field and press send.

Please make sure the confirmation includes all the product details for your purchase as it will serve as your ‘digital receipt’. This step is required for your reward to be added to your ZIPZERO wallet. Please do not forward any other documents or screenshots as they will not be valid for this purpose. We reserve the right to cancel any purchase confirmation that is shown to be invalid or fraudulent. 

6. You’re all set!

Once you have sent your purchase confirmation, your Reward Units will appear in your ZIPZERO wallet as ‘pending’. They will become ‘available’ for bill payment once the grace period has passed. Purchases that are connected to a premium offer will be subject to a grace period found in the offer details.

Shopping with non-Premium partners:

1. Users can now be rewarded for forwarding online order confirmations that are not linked to our Premium partners - hence not making an offer click.

You can complete your everyday online shopping as you would normally but you must ensure that you receive your order confirmation for the purchase from the retailer and then send this to us.

2. Forward the purchase confirmation or receipt from the retailer to your dedicated ZIPZERO email address. 

This is the final step to make sure your Reward Units are added to your ZIPZERO wallet. 

Once you have completed and paid for your purchase, forward your official purchase confirmation via the dedicated email address generated for you within the app.

To send your confirmation, click the ‘ADD RECEIPT’ button in the ‘Wallet’ tab in the app. Once you have clicked this, you will find your dedicated ZIPZERO email address above a yellow ‘SEND CONFIRMATION’ button. Clicking here will give you the option to be taken to your mailing app. Please note, your dedicated ZIPZERO email address will have automatically been copied so you will not need to do this manually! Find the online shopping purchase in your inbox, click ‘forward’, then paste your dedicated ZIPZERO email address in the recipient address field and press send.

Please make sure the confirmation includes all the product details for your purchase as it will serve as your ‘digital receipt’. This step is required for your reward to be added to your ZIPZERO wallet. Please do not forward any other documents or screenshots as they will not be valid for this purpose. We reserve the right to cancel any purchase confirmation that is shown to be invalid or fraudulent. 

3. You’re all set!

Once you have sent your purchase confirmation, your Reward Units will appear in your ZIPZERO wallet as ‘pending’. They will become ‘available’ for bill payment once the grace period has passed. The grace period for all in-store receipts and online purchases will be set at 90 days.

However, any purchase made before the update on 01/12/22 will be required to undergo the respective grace period, originally in place. Any purchase made after this date will automatically undergo a grace period of 90 days.