Too many rejections

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    Tanya

    Hello Paul,

    Thank you for reaching out to us!

    Please note that we are working on adding rejection reasons to the ZIPZERO app and once implemented, we will be sure to let our users know.

    Regarding your rejections, we have sent an email to your personal email address in order to provide an explanation behind the rejected transactions.

    You are more than welcome to learn about the requirements for in-store receipts below:

    https://help.zipzero.com/hc/en-gb/articles/360003441177-What-kind-of-receipts-can-I-scan-

    We hope our email reaches you well and if you ever need us, please reach out by emailing contact@zipzero.com.

    Best wishes,

    The ZIPZERO Team

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