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    The ZIPZERO Team

    Hi Teresa,

    Due to the fact we were not able to secure a lead investor last year, we were faced with a tough choice: 

    1. close the app or 
    2. find an alternative solution so that we could cover rewards from receipt scanning. 

    We wanted to find a way that would keep us from being dependent on an outside investor or fund – and that’s what we’ve done in the new version of the app – thanks to online shopping. 

    While we had to bring our users’ balances back to pending, the good news is that our new online premium shopping function lets users earn more rewards for their purchases + it also helps cover the rewards earned from non-premium shopping. 

    We understand that you may not want to be part of our journey going forward. We can only offer to delete your account and all the data related to your activity in the app (receipt scanning) that you did not receive any reward for. We can confirm that none of this data was used in the past and would not be used in the future. We would regret losing your support at this crucial stage of the app because this is the moment where we can see how the improvements we have made will impact the user experience as we hopefully start to cover more and more bills for more and more consumers.

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