Billers info - error made and payments

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Chris

• 01 September 2022 12:01

Hi

I made an error in the account details for one of the Billers i added. How can i edit or delete and start again?

 

Also... will i automatically get 0.5% back for Direct Debits to these payees?

 

Many thanks

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• Official comment

  

  Mahayla

  • 09 September 2022 13:26

  Hello Chris,

  To delete a biller, please swipe the biller's details to the left and a delete button will appear.

  If you have any payments with incorrect details that you've already requested and wish for us to cancel, let us know via contact@zipzero.com and we will sort that out for you.
  
  All available funds will be transferred to your billers by ZIPZERO and will be automatically taken into account by your Direct Debit. When the due date for your bill comes,the amount taken by Direct Debit from your bank account will be automatically adjusted to take into account the amount paid via your ZIPZERO wallet.
  
  We hope this information helps but if you have any questions, please feel free to get in touch by emailing contact@zipzero.com.
  
  Best wishes,
  
  The ZIPZERO Team

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