Ian

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Ian jones

• 16 November 2022 15:24

I have to send purchase invoice to ZIPZERO from amazon. Each time I try it wants to download the invoice. When I try to email it, it wants to attach it which the will not accept or screenshot or jpg. How can I do it. Thx

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• Official comment

  

  Tanya

  • 18 November 2022 10:56

  Hello Ian,

  Thank you for reaching out and waiting patiently for a response.

  Upon purchasing from Amazon, the familiar process is that Amazon provides an Order confirmation in email form and once this is received, it is advised that this email is forwarded to your dedicated ZIPZERO email address for processing.

  You can find your dedicated ZIPZERO email within any of the available online offers listed within the app. 

  Below is an example of what this looks like:

  

   

  It is essential to highlight that ZIPZERO cannot accept PDFs, images/screenshots, weblinks, dispatch confirmations or PayPal confirmations.

  We hope this information helps but if you have any questions, please feel free to get in touch by emailing contact@zipzero.com.
  
  Best wishes,
  
  The ZIPZERO Team

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