I have been a member for over 2 years and accumulated pending funds from shop receipts of nearly £100. I have continued to shop online mainly using Amazon and eBay. I understand quite well how premium points release base points and this has been happening.
But looking at my record I can see that there are many purchases on Amazon dating back to January 2022 which are still pending! Why is this as nearly 11 months have passed?
Also many Amazon purchases have been declined for no reason - I uses the same system each time so I am always going through the app.
I have recieved a rather banal standard reply that does not really address the issues I have raised.
Any help would be greatly appreciated.
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